Portal Managed Server Logs have Error: "The Session Data Could Not Be Deserialized. Java.lang.NullPointerException"
(Doc ID 2698326.1)
Last updated on JUNE 14, 2023
Applies to:
Oracle WebCenter Portal - Version 12.2.1.4.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
WebCenter Portal is showing repetitive errors in the logs after upgrading to 12.2.1.4 release.
The following error is repeated in the portal managed server(s) logs:
####<TIMESTAMP> <Error> <HTTP Session> <> <WCP_MANAGED_SERVER> <[ACTIVE] ExecuteThread: '37' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <GUID><[severity-value: 8][rid: <RID>] [partition-id: 0] [partition-name: DOMAIN] > <BEA-100028> <The session data could not be deserialized.
java.lang.NullPointerException
at oracle.webcenter.framework.service.Utility.getRequestLocale(Utility.java:413)
at oracle.webcenter.portalframework.sitestructure.SiteStructureContext.qualifySessionScopeId(SiteStructureContext.java:826)
at oracle.webcenter.portalframework.sitestructure.SiteStructureContext.generateCacheKey(SiteStructureContext.java:1112)
at oracle.webcenter.portalframework.sitestructure.SiteStructure.removeSessionScopes(SiteStructure.java:1758)
at oracle.webcenter.portalframework.sitestructure.SiteStructure.clearDataModels(SiteStructure.java:501)
at oracle.webcenter.portalframework.sitestructure.SiteStructure.destroyCache(SiteStructure.java:241)
at oracle.webcenter.portalframework.sitestructure.SiteStructureState.valueUnbound(SiteStructureState.java:149)
at weblogic.servlet.internal.session.SessionData.removeAttribute(SessionData.java:776)
at weblogic.servlet.internal.session.SessionData.removeAttribute(SessionData.java:757)
at weblogic.servlet.internal.session.SessionData.remove(SessionData.java:1108)
at weblogic.servlet.internal.session.MemorySessionContext.invalidateSession(MemorySessionContext.java:65)
at weblogic.servlet.internal.session.SessionData.invalidate(SessionData.java:937)
at weblogic.servlet.internal.session.SessionData.invalidate(SessionData.java:973)
at weblogic.servlet.internal.session.SessionData.isValidForceCheckInternal(SessionData.java:1082)
at weblogic.servlet.internal.session.SessionData.isValidForceCheck(SessionData.java:1052)
at weblogic.servlet.internal.session.
...
java.lang.NullPointerException
at oracle.webcenter.framework.service.Utility.getRequestLocale(Utility.java:413)
at oracle.webcenter.portalframework.sitestructure.SiteStructureContext.qualifySessionScopeId(SiteStructureContext.java:826)
at oracle.webcenter.portalframework.sitestructure.SiteStructureContext.generateCacheKey(SiteStructureContext.java:1112)
at oracle.webcenter.portalframework.sitestructure.SiteStructure.removeSessionScopes(SiteStructure.java:1758)
at oracle.webcenter.portalframework.sitestructure.SiteStructure.clearDataModels(SiteStructure.java:501)
at oracle.webcenter.portalframework.sitestructure.SiteStructure.destroyCache(SiteStructure.java:241)
at oracle.webcenter.portalframework.sitestructure.SiteStructureState.valueUnbound(SiteStructureState.java:149)
at weblogic.servlet.internal.session.SessionData.removeAttribute(SessionData.java:776)
at weblogic.servlet.internal.session.SessionData.removeAttribute(SessionData.java:757)
at weblogic.servlet.internal.session.SessionData.remove(SessionData.java:1108)
at weblogic.servlet.internal.session.MemorySessionContext.invalidateSession(MemorySessionContext.java:65)
at weblogic.servlet.internal.session.SessionData.invalidate(SessionData.java:937)
at weblogic.servlet.internal.session.SessionData.invalidate(SessionData.java:973)
at weblogic.servlet.internal.session.SessionData.isValidForceCheckInternal(SessionData.java:1082)
at weblogic.servlet.internal.session.SessionData.isValidForceCheck(SessionData.java:1052)
at weblogic.servlet.internal.session.
...
Changes
Cause
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In this Document
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| Cause |
| Solution |
| References |