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Portal Managed Server Logs have Error: "The Session Data Could Not Be Deserialized. Java.lang.NullPointerException" (Doc ID 2698326.1)

Last updated on JANUARY 14, 2022

Applies to:

Oracle WebCenter Portal - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

WebCenter Portal is showing repetitive errors in the logs after upgrading to 12.2.1.4 release.

The following error is repeated in the portal managed server(s) logs:

####<TIMESTAMP> <Error> <HTTP Session> <> <WCP_MANAGED_SERVER> <[ACTIVE] ExecuteThread: '37' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <GUID><[severity-value: 8][rid: <RID>] [partition-id: 0] [partition-name: DOMAIN] > <BEA-100028> <The session data could not be deserialized.
java.lang.NullPointerException
      at oracle.webcenter.framework.service.Utility.getRequestLocale(Utility.java:413)
      at oracle.webcenter.portalframework.sitestructure.SiteStructureContext.qualifySessionScopeId(SiteStructureContext.java:826)
      at oracle.webcenter.portalframework.sitestructure.SiteStructureContext.generateCacheKey(SiteStructureContext.java:1112)
      at oracle.webcenter.portalframework.sitestructure.SiteStructure.removeSessionScopes(SiteStructure.java:1758)
      at oracle.webcenter.portalframework.sitestructure.SiteStructure.clearDataModels(SiteStructure.java:501)
      at oracle.webcenter.portalframework.sitestructure.SiteStructure.destroyCache(SiteStructure.java:241)
      at oracle.webcenter.portalframework.sitestructure.SiteStructureState.valueUnbound(SiteStructureState.java:149)
      at weblogic.servlet.internal.session.SessionData.removeAttribute(SessionData.java:776)
      at weblogic.servlet.internal.session.SessionData.removeAttribute(SessionData.java:757)
      at weblogic.servlet.internal.session.SessionData.remove(SessionData.java:1108)
      at weblogic.servlet.internal.session.MemorySessionContext.invalidateSession(MemorySessionContext.java:65)
      at weblogic.servlet.internal.session.SessionData.invalidate(SessionData.java:937)
      at weblogic.servlet.internal.session.SessionData.invalidate(SessionData.java:973)
      at weblogic.servlet.internal.session.SessionData.isValidForceCheckInternal(SessionData.java:1082)
      at weblogic.servlet.internal.session.SessionData.isValidForceCheck(SessionData.java:1052)
      at weblogic.servlet.internal.session.
...

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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