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WCC:Records Global Update 'Preview Results' Missing Page Navigation Option (Doc ID 2698664.1)

Last updated on AUGUST 10, 2020

Applies to:

Oracle WebCenter Content: Records - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

Global Update "Preview Results" Does Not Contain Navigation Options

Navigating to Records > Global Updates > Content > Preview Results

Displays the results in the table, however, if there are more results than fit on page 1 (default 20) there are no navigation options to see results beyond page 1.


STEPS
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The issue can be reproduced with the following steps:

1. Enable Global Updates Menu Item

2. Navigate to Records > Global Updates > Content

3. Enter Search Criteria

4. Select "Preview Results" (upper right)

5. View the Results and notice that if potential items requires more than 1 page to display there is no navigation option to see beyond page 1


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot utilize the Global Update Tool to view all items before making changes which is impacting business and retention policies being compliant

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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