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BAM-00165: The BAM Report Cache Service is unavailable. The service state is "FAILEDSTART". Direct Link Dashboards does not show information. (Doc ID 2699011.1)

Last updated on AUGUST 07, 2020

Applies to:

Oracle BAM (Business Activity Monitoring) - Version 12.2.1.3.0 to 12.2.1.3.0 [Release 12c]
Information in this document applies to any platform.

Symptoms

After Applied the Patch 28028420 - [STORE:280031]THE STORE NAMED "FRW_PATHSERVICE_STORE" HAS NOT YET BEEN OPENED due a BAM EMS issue where messages often get stuck to the JMS queue (but probably this is caused by some WLS Patch set), the Dashboards opened by a direct link are not displaying any record, but in BAM Composer same dashboards showed records.

It was found in the bam server out file a problem with the Report Server:

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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