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Content Integration Does Not Work in WebCenter Portal : The Documents Page Shows Blank and Attempting to Add the Content Manager Task Flow to a Page Does Nothing (Doc ID 2701296.1)

Last updated on AUGUST 19, 2020

Applies to:

Oracle WebCenter Portal - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms


Content Integration Stops Working in WebCenter Portal After Upgrading from 12.2.1.3 to 12.2.1.4.

The following issues are observed:

 

ERRORS

 

 

STEPS


The issue can be reproduced at will with the following steps:

  1. Connect to WebCenter Portal.

  2. Enable the Documents service in the portal.

  3. Check the UCM_server diagnostic log.
    Here you will see the error.

  4. Add a page link to the documents page in the portal.

  5. View the portal and navigate to the Documents Page.
    Here you will see a blank page.

  6. Edit the portal.

  7. Create a page.

  8. Add the Content Manager Task Flow.
    Here you will see the task flow is not added to the page.
    Nothing happens when you try to add the task flow.

 

Changes

WebCenter Portal was upgraded from 12.2.1.3 to 12.2.1.4. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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