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When launching the Capture DC-Client from an IDCS SSO URL Error "Failed to obtain systeminfo object from server" Occurs (Doc ID 2703085.1)

Last updated on AUGUST 21, 2020

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to launch the WebCenter Enterprise Capture Client from the dc-client page, after setting up a new integration with IDCS and SSO, users are getting the error "Failed to obtain systeminfo object from the server".  After clicking "OK" nothing happens and the client never launches.

Changes

 new integration with IDCS

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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