When Launching the Capture DC-Client from an IDCS SSO URL Error "Failed to obtain systeminfo object from server" Occurs
(Doc ID 2703085.1)
Last updated on NOVEMBER 18, 2024
Applies to:
Oracle WebCenter Enterprise Capture - Version 12.2.1.3.0 and laterOracle WebCenter Enterprise Capture for OCI - Version 12.2.1.4.0_24.2 and later
Information in this document applies to any platform.
Symptoms
When attempting to launch the WebCenter Enterprise Capture Client from the dc-client page, after setting up a new integration with IDCS and SSO, users are getting this error:
"Failed to obtain systeminfo object from the server".
After clicking "OK" nothing happens and the client never launches.
Changes
new integration with IDCS
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |