Capture Client Does Not Launch With IDCS SSO URL
(Doc ID 2703485.1)
Last updated on OCTOBER 02, 2023
Applies to:Oracle WebCenter Enterprise Capture - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
After implementing Oracle Asset Manager (OAM) or Oracle Identity Cloud Service (IDCS) to implement Single Sign On, when using either Internet Explorer (IE) or Chrome with the Capture Client, whenever the user attempts to launch the Capture Client (dc-client) from the browser nothing happens. There are no popup messages nor any errors. The client simply never launches. The client launches as expected using Firefox.
By opening the IE developer tools (F12) at the Launch Client button page (/dc-client-login.jspx), the following error appears:
By opening the Chrome developer tools (F12) in the same way, the only apparent error was an HTML message that was cancelled.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document