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PDF Documents Appear with Nonsense Characters and/or Poor Image Quality in Capture, Forms Recognition, Imaging, or Content Server (Doc ID 2706356.1)

Last updated on SEPTEMBER 29, 2020

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.8.0 and later
Oracle WebCenter Content - Version 11.1.1.8.0 and later
Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Using PDF input documents, when viewing the images of documents in the Capture Client, Imaging, or Content Server, the images appear with nonsense characters such as non-alphabetic and non-numeric characters and/or has a significant amount poor quality, illegible text that, when zoomed in, shows as a pattern of black and white dots.

Changes

New implementation or new PDF-format input documents to Capture or WebCenter Forms Recognition

Cause

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