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Unable To Create Policies On OWSM - Pop-up error (Doc ID 2711220.1)

Last updated on NOVEMBER 01, 2022

Applies to:

Oracle Web Services Manager - Version 12.2.1.4.0 and later
Oracle SOA Suite - Version 12.2.1.4.0 and later
Oracle Service Bus - Version 12.2.1.4.0 and later
Enterprise Manager for Fusion Middleware - Version 12.2.1.4.0 and later
Oracle WebLogic Server for Oracle Cloud Infrastructure - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

Out of the box installation, trying to create an OWSM policy, copy a policy or view a policy all result in a popup box with an error. Once we hit ok on the box we can continue normally. Functionality is fine, but this error comes up every time.

Also once the policy is saved, or we hit cancel, a different error appears in a popup box but again, everything continues to work normally.

The issue at this point is essentially an annoying popup error in the EM GUI that does not seem to affect anything.

The error shown in the box and logs is: Datacontrol is null for Method:handleTaskFlowRegisterHelpTopicIdEvent,
fullName:data/as_policymgr_policyManagerPageDef/handleTaskFlowRegisterHelpTopi
cIdEvent/invoke
JBO-29000: Unexpected exception caught:
java.lang.UnsupportedOperationException, msg=Datacontrol is null for
Method:handleTaskFlowRegisterHelpTopicIdEvent,
fullName:data/as_policymgr_policyManagerPageDef/handleTaskFlowRegisterHelpTopi
cIdEvent/invoke



At this time, this only seems to happen in WLS 12.2.1.4 specifically

Changes

 Out of the box installation and in place  upgrade had the same issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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