Clicking on "Launch Client" on the Capture /dc-client Page in IE 11 Returns "Failed to obtain the SystemInfo object from the server"
(Doc ID 2711993.1)
Last updated on NOVEMBER 20, 2020
Applies to:Oracle WebCenter Enterprise Capture - Version 188.8.131.52.0 to 184.108.40.206.0 [Release 12c]
Information in this document applies to any platform.
Using Oracle WebCenter Enterprise Capture 220.127.116.11.0 with <Patch:30869930>.
Using Oracle HTTP Server 18.104.22.168
Using Oracle Access Manager 22.214.171.124
Clicking the "Launch Client' button on the /dc-client page in Internet Explorer 11 return the below error:
Performing the same action in Chrome works. In this environment, users use Managed Attachments and initiate scanning through IE 11.
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