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MFT Adapter EIS Connectivity Is Down {0 (Doc ID 2715463.1)

Last updated on OCTOBER 12, 2020

Applies to:

Oracle Managed File Transfer - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.3.0 version, MFT Runtime Server

MFT Adapter EIS connectivity is down {0

ERROR
-----------------------



2020-08-31T19:08:32.677-05:00] [mft_server1] [WARNING] [] [oracle.mft.TRANSPORT] [tid: JCA-work-instance:FTP Adapter-117] [userId: ] [ecid: e75b5d2b-56e6-44ad-a332-755c190e09d6-0000000b,0:57:64:5612] [APP: mft-app] [partition-name: DOMAIN] [tenant-name: GLOBAL] oracle.mft.TRANSPORT.: Problem while polling to [SFTPEndPoint: Host:[sftp.mft.sit.oxisaas.com], Port:[2222], User:[KS_BatchUser], Folder:[/KS_Passthrough_out]]. Details : Adapter EIS connectivity is down {0}
[2020-08-31T19:08:32.678-05:00] [mft_server1] [WARNING] [] [oracle.mft.TRANSPORT] [tid: JCA-work-instance:FTP Adapter-118] [userId: ] [ecid: e75b5d2b-56e6-44ad-a332-755c190e09d6-0000000b,0:57:64:5643] [APP: mft-app] [partition-name: DOMAIN] [tenant-name: GLOBAL] oracle.mft.TRANSPORT.: Problem while polling to [SFTPEndPoint: Host:[sftp.mft.sit.oxisaas.com], Port:[2222], User:[KS_BatchUser], Folder:[/KS_Passthrough_out]]. Details : Adapter EIS connectivity is down {0}
[2020-08-31T19:08:33.292-05:00] [mft_server1] [WARNING] [] [oracle.mft.adapter.ftp] [tid: JCA-work-instance:FTP Adapter-116] [userId: ] [ecid: e75b5d2b-56e6-44ad-a332-755c190e09d6-0000000b,0:57:64:5581] [APP: mft-app] [partition-name: DOMAIN] [tenant-name: GLOBAL] The connection variable is null in postCall. This could be because of a call postCall w/o a preceeding call to preCall.
[2020-08-31T19:08:33.292-05:00] [mft_server1] [WARNING] [] [oracle.mft.adapter.ftp] [tid: JCA-work-instance:FTP Adapter-116] [userId: ] [ecid: e75b5d2b-56e6-44ad-a332-755c190e09d6-0000000b,0:57:64:5581] [APP: mft-app] [partition-name: DOMAIN] [tenant-name: GLOBAL] The connection variable is null in postCall. This could be because of a call postCall w/o a preceeding call to preCall.
[2020-08-31T19:08:33.293-05:00] [mft_server1] [WARNING] [] [oracle.mft.adapter.ftp] [tid: JCA-work-inst

Cause

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In this Document
Symptoms
Cause
Solution
References


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