Stuck Threads In One Of The Managed Nodes Affected All The API Calls (Doc ID 2715722.1)

Last updated on OCTOBER 13, 2021

Applies to:

Symptoms

On : 12.2.1.3.0 version, OSB Core Functionality

Stuck threads in one of the managed nodes affected all the API calls

There are stuck threads in one of the managed nodes in OSB which has blocked the API's calls from sources in all the managed nodes. After bouncing the affected node the issue got resolved.

ERROR
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<Created "1" resources for pool "SMSDWP", out of which "1" are available and "0" are unavailable.>
Login form get: HTTP/1.1 200 OK
Post logon cookies:
- [version: 0][name: _session_id][value: toSTBs3Zi7QirUNfKZCnI5QvtSA][domain: api.cloud.appcelerator.com][path: /][expiry: null]
Data to be sent POST http://api.cloud.appcelerator.com/v1/push_notification/notify.json?key=1yVdJPgS780A9eD8aP1JJM00p6nrYrLa HTTP/1.1
Response body: HTTP/1.1 200 OK
java.lang.NullPointerException
  at com.agilent.mobile.utilities.AgilentADAuthenticator.ADAuthentication(AgilentADAuthenticator.java:78)
  at sun.reflect.GeneratedMethodAccessor2092.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)

Changes

Cause

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