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12c Report Builder Crashes With "Fault In KERNELBASE.dll" Error (Doc ID 2721590.1)

Last updated on MAY 15, 2023

Applies to:

Oracle Reports Developer - Version 12.2.1.3.0 and later
Oracle Forms for OCI - Version 12.2.1.4.0 and later
Microsoft Windows x64 (64-bit)

Symptoms

When trying to run rwbuilder for first time, the program crashes running as an administrator user with the following errors:

Windows Event Viewer
-------------------------
Faulting application name: rwbuilder.exe, version: 11.1.2.0, time stamp: 0x599cae7b
Faulting module name: KERNELBASE.dll, version: 10.0.14393.3659, time stamp: 0x5e9140ed
Exception code: 0xc0000005
Fault offset: 0x0000000000034f38
Faulting process id: 0x1eac
Faulting application start time: 0x01d69c0155539bf6
Faulting application path: %ORACLE_HOME%\bin\rwbuilder.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 715745c5-cee6-4307-ac7b-13902c3f8a14
Faulting package full name:
Faulting package-relative application ID:

Changes

 The module reports.bat was modified to point to non-default path

Cause

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