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After Changing Capture Maximum Batches to 25 Users Are Not Able to See Recent Capture Batches (Doc ID 2722839.1)

Last updated on OCTOBER 26, 2020

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

After changing the Preferences -> Maximum Batches to 25 and returning to the client, 25 batches are actually visible, but only those from some months ago.

Files scanned recently are not visible and it is not possible to navigate to these files.

Additionally, after scanning in a new document, it is visible immediately after scanning, but after refreshing the batchlist, that new batch disappears and again, only the 25 batches from months ago are visible.

After setting the number of batches displayed preference to 100, all of the batches are displayed including the most recently created ones.

Changes

Preferences -> Maximum Batches to Display

Cause

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