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Error Importing TIF File in Capture Client "Error loading image file {Z:\<path>\Barcode Documents\201516_16472941.tiff}." (Doc ID 2723993.1)

Last updated on NOVEMBER 02, 2020

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.3.0 to 12.2.1.4.0 [Release 12c]
Information in this document applies to any platform.

Symptoms

Capture 12.2.1.3.0 client fails to create a batch when attempting to import from specific tiff file. The error returned in the stack trace on the client is below:

05/08/20 12:39:37 WARNING: An error occurred during Image Capture.

ice.driver.ImageCaptureDriverException: Error loading image file {Z:\<path>\Barcode Documents\201516_16472941.tiff}.

at oracle.importdriver.ImportDriver.captureImage(ImportDriver.java:387)

at ice.impl.AbstractICEImpl.captureImages(AbstractICEImpl.java:292)

at oracle.oddc.client.batchbuilder.AbstractICEBatchBuilder$ICEImageCaptureThread.process(AbstractICEBatchBuilder.java:317)

at oracle.oddc.client.batchbuilder.AbstractBatchBuilder$ImageCaptureThread.run(AbstractBatchBuilder.java:979)

Caused by: java.lang.NullPointerException

at oracle.importdriver.ImportDriver.captureImage(ImportDriver.java:365)

... 3 more

 



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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