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Metadata Tags Extracted From Email Texts When Using OIT Content Access SDK (Doc ID 2724829.1)

Last updated on NOVEMBER 04, 2020

Applies to:

Oracle Outside In Technology - Version 8.5.3 and later
Information in this document applies to any platform.

Symptoms

Periodically, various metadata tags are being extracted, containing utility tags that should not appear in the generated file.  This has been observed when exporting files  messages sent from an iPhone to Outlook.  Examples of such tags are:


An excerpt from an original email in HTML format could appear as:

This information should not appear in the generated output file.  The core functionality of Content Access is working as designed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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