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Log Configuration Disappear On Em Tool (Doc ID 2730280.1)

Last updated on NOVEMBER 21, 2020

Applies to:

Oracle SOA Suite - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.4.0 version, Fabric

ACTUAL BEHAVIOR
---------------
Log configuration disappear on em tool

Log configuration disappears from em page with no reason after restarting the SOA server. soa_server1-diagnostic.log and diagnostic.log stopped logging.

this can be also observed on the AdminServer around the time soa stops login but then AdminServer seems to recover, not managed server.

sysman/logs/emoms.log file show a null pointer exception that matches the error seen on screen when trying to check the logs via EM

tested the system and services (soa) are responding no issues but no log is shown

access log also shows like it is not receiving requests.

EXPECTED BEHAVIOR
-----------------------
for logs to keep being written with no issuea

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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