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WebCenter Enterprise Capture Is Not Able To Convert PDF To Tiff Using CaptureOITExport (Doc ID 2730937.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

All non images are failing with error "Failed to launch CaptureOITExportOracle" from the WebCenter Enterprise Capture Client:

Message:
ice.driver.ImageCaptureDriverException: Error exporting page to file {C:\Users\<Username>\AppData\Local\Temp\oddc1412001494076631957.imp}.
Level:
WARNING
Stack Trace:
Error exporting page to file {C:\Users\<Username>\AppData\Local\Temp\oddc1412001494076631957.imp}.
oracle.importdriver.ImportDriver.captureImage(ImportDriver.java:436) ice.impl.AbstractICEImpl.captureImages(AbstractICEImpl.java:297) oracle.oddc.client.batchbuilder.AbstractICEBatchBuilder$ICEImageCaptureThread.process(AbstractICEBatchBuilder.java:317) oracle.oddc.client.batchbuilder.AbstractBatchBuilder$ImageCaptureThread.run(AbstractBatchBuilder.java:1038)

oracle.captureexportservice.CaptureExportServiceException: Failed to launch CaptureOITExport
oracle.dc.imageexport.oit.ImageExportImpl.export(ImageExportImpl.java:128) oracle.importdriver.ImportDriver.captureImage(ImportDriver.java:432) ice.impl.AbstractICEImpl.captureImages(AbstractICEImpl.java:297) oracle.oddc.client.batchbuilder.AbstractICEBatchBuilder$ICEImageCaptureThread.process(AbstractICEBatchBuilder.java:317) oracle.oddc.client.batchbuilder.AbstractBatchBuilder$ImageCaptureThread.run(AbstractBatchBuilder.java:1038)

Failed to launch CaptureOITExport
oracle.captureexportservice.oit.OITCaptureExportService.launchNative(OITCaptureExportService.java:194) oracle.captureexportservice.oit.OITCaptureExportService.convert(OITCaptureExportService.java:312) oracle.dc.imageexport.oit.ImageExportImpl.export(ImageExportImpl.java:126) oracle.importdriver.ImportDriver.captureImage(ImportDriver.java:432) ice.impl.AbstractICEImpl.captureImages(AbstractICEImpl.java:297) oracle.oddc.client.batchbuilder.AbstractICEBatchBuilder$ICEImageCaptureThread.process(AbstractICEBatchBuilder.java:317) oracle.oddc.client.batchbuilder.AbstractBatchBuilder$ImageCaptureThread.run(AbstractBatchBuilder.java:1038)

 

Changes

New Install

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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