Some Users are Unable to Login into WebCenter Portal Using SAML2: Error 403 - Forbidden
(Doc ID 2733006.1)
Last updated on AUGUST 14, 2023
Applies to:
Oracle WebCenter Portal - Version 11.1.1.9.0 and laterInformation in this document applies to any platform.
Symptoms
WebCenter Portal is integrated with SAML2 for SSO.
Recently some users are getting the following error when attempting to login to WebCenter Portal:
Error 403 - Forbidden
Enabling debug for SAML shows the following error in the portal log file:
[####<DATE> <Debug> <SecuritySAML2Service> <HOST> <WC_Spaces> <[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> <> <BEA-000000> <java.lang.StackOverflowError
at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
at sun.misc.Launcher$ExtClassLoader.findClass(Launcher.java:229)
at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
at java.lang.ClassLoader.loadClass(ClassLoader.java:295)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)
at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
at netscape.ldap.LDAPConnThread.sendAbandonRequest(Unknown Source)
at netscape.ldap.LDAPConnThread.abandon(Unknown Source)
at netscape.ldap.LDAPConnection.abandon(Unknown Source)
at netscape.ldap.LDAPConnection.abandon(Unknown Source)
at weblogic.security.providers.authentication.LDAPAtnNameList.close(LDAPAtnNameList.java:130)
at weblogic.security.providers.authentication.LDAPAtnMemberGroupsNameList.close(LDAPAtnMemberGroupsNameList.java:22)
at weblogic.security.providers.utils.ListerManager.close(ListerManager.java:248)
at weblogic.security.providers.authentication.LDAPAtnDelegate.close(LDAPAtnDelegate.java:1217)
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.getMemberGroups(LDAPAtnLoginModuleImpl.java:499)
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.searchGroupUnlimited(LDAPAtnLoginModuleImpl.java:567)
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.searchGroupUnlimited(LDAPAtnLoginModuleImpl.java:584)
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.searchGroupUnlimited(LDAPAtnLoginModuleImpl.java:584)
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.searchGroupUnlimited(LDAPAtnLoginModuleImpl.java:584)
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.searchGroupUnlimited(LDAPAtnLoginModuleImpl.java:584)
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.searchGroupUnlimited(LDAPAtnLoginModuleImpl.java:584)
...
at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
at sun.misc.Launcher$ExtClassLoader.findClass(Launcher.java:229)
at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
at java.lang.ClassLoader.loadClass(ClassLoader.java:295)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)
at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
at netscape.ldap.LDAPConnThread.sendAbandonRequest(Unknown Source)
at netscape.ldap.LDAPConnThread.abandon(Unknown Source)
at netscape.ldap.LDAPConnection.abandon(Unknown Source)
at netscape.ldap.LDAPConnection.abandon(Unknown Source)
at weblogic.security.providers.authentication.LDAPAtnNameList.close(LDAPAtnNameList.java:130)
at weblogic.security.providers.authentication.LDAPAtnMemberGroupsNameList.close(LDAPAtnMemberGroupsNameList.java:22)
at weblogic.security.providers.utils.ListerManager.close(ListerManager.java:248)
at weblogic.security.providers.authentication.LDAPAtnDelegate.close(LDAPAtnDelegate.java:1217)
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.getMemberGroups(LDAPAtnLoginModuleImpl.java:499)
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.searchGroupUnlimited(LDAPAtnLoginModuleImpl.java:567)
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.searchGroupUnlimited(LDAPAtnLoginModuleImpl.java:584)
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.searchGroupUnlimited(LDAPAtnLoginModuleImpl.java:584)
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.searchGroupUnlimited(LDAPAtnLoginModuleImpl.java:584)
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.searchGroupUnlimited(LDAPAtnLoginModuleImpl.java:584)
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.searchGroupUnlimited(LDAPAtnLoginModuleImpl.java:584)
...
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |