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Records Management Batch Services Does Not Run When Using Internet Explorer 11 and 12c WCC (Doc ID 2733988.1)

Last updated on JUNE 12, 2023

Applies to:

Oracle WebCenter Content: Records - Version and later
Information in this document applies to any platform.


When using Internet Explorer 11 and 12c Webcenter Content: Records and navigating to Records > Batch Services > Run All (or selecting any of the options)

the requested service is not initiated


The UI does not change and there are no errors in the logs.


This same action works as expected in Chrome, Edge and Firefox.

IE version : 11.1198.18362.0 (does not work)

Chrome version: 86.0.4240.198 (works)

Edge version 87.0.664.47 (works)

Firefox (works)


When using F12 Dev Tools, the following error is thrown:

SCRIPT438: Object doesn't support property or method 'includes'

idcplg (464,2)





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