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After Login, the UI is Blank (Doc ID 2734734.1)

Last updated on DECEMBER 14, 2020

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to UI, the top navbar shows up but the rest of the UI is blank.  The sites.log reports the following error:

[ERROR] [ead-1-Cache-EhCacheObjectCache] [sf.ehcache.store.DiskStore] AssetCacheCache: Could not read disk store element for key Page:<id>:2. Error was null
java.io.EOFException
at java.io.ObjectInputStream$BlockDataInputStream.peekByte(ObjectInputStream.java:2954)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1537)
at java.io.ObjectInputStream.readArray(ObjectInputStream.java:1972)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1564)
at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:2282)
at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:2206)
at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:2064)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1570)
at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:2282)
at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:2206)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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