My Oracle Support Banner

Charts No Longer Function Following Upgrade For APEX After ORDS Upgrade When Using Load Balancer / Akamai (Doc ID 2740397.1)

Last updated on DECEMBER 29, 2020

Applies to:

Oracle REST Data Services - Version 18.4 and later
Oracle Application Express (APEX) - Version 5.1.0 and later
Information in this document applies to any platform.

Symptoms

After upgrading ORDS to a later version, any attempt to display APEX charts fails with the following javascript errors. 
There are two distinct javascript error stacks that are thrown:


The error does not occur when the load balancer / third party software is by passed.

Changes

 Upgrade of APEX / ORDS.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.