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Recently Added Users to an Alias group are not seeing Previously Assigned Records Approvals (Doc ID 2742681.1)

Last updated on JANUARY 11, 2021

Applies to:

Oracle WebCenter Content: Records - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

The affected retention category has the “Notification Reviewer” set to an alias group in the disposition rules. This category has outstanding approvals assigned to this alias group. After adding a new RM user to this alias group, this newly added user cannot see these previously assigned approvals in their "My Record Assignments" page.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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