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Comment Functionality is Broken for Task Forms Autogenerated from "Human Task > Complete Task without Payload". ERROR: NPE in {commentBean.addComment} (Doc ID 2743611.1)

Last updated on JANUARY 15, 2021

Applies to:

Identity Manager - Version 12.2.1.3.0 and later
Oracle SOA Suite - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

For SOA 12.2.1.3.x and 12.2.1.4.x, custom task flows autogenerated from "Human Task > Complete Task without Payload", comments cannot be entered in the UI.

After the comment is entered and the "Post Comment" button is clicked, the following error is displayed:

An unresolvable error has occured. Please contact your administrator for more information.


When the issue occurs, the log file shows:

 

Cause

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