Ldap Providers Getting No LDAP Connection Available to Process Request Errors
(Doc ID 2747482.1)
Last updated on DECEMBER 11, 2024
Applies to:
Oracle WebCenter Content for OCI - Version 12.2.1.4.0_24.9.1 and laterOracle WebCenter Content - Version 11.1.1.9.0 and later
Information in this document applies to any platform.
Symptoms
WebCenter Content 11g and 12c
Multiple LDAP providers are set to connect to the same LDAP server.
Each provider has its User Base DN and Group Base DN set to different sections in the LDAP server.
As an example:
Provider 1:
User Base DN: cn=Users,dc=myldapserver,dc=mycompany,dc=com
Group Base DN: ou=Groups,dc=myldapserver,dc=mycompany,dc=com
Provider 2:
User Base DN: cn=MoreUsers,dc=myldapserver,dc=mycompany,dc=com
Group Base DN: ou=MoreGroups,dc=myldapserver,dc=mycompany,dc=com
Provider 3:
User Base DN: cn=OtherUsers,dc=myldapserver,dc=mycompany,dc=com
Group Base DN: ou=OtherGroups,dc=myldapserver,dc=mycompany,dc=com
Users are failing to get logged in or it takes a very long time to get logged in.
The log files will show exceptions such as the following:
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |