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RequestFormContext is NULL When Request Entitlement Access in Catalog (Doc ID 2749853.1)

Last updated on FEBRUARY 10, 2021

Applies to:

Identity Manager - Version 12.2.1.3.190624 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.3.190624 version

When customize the Catalog page's Submit button to have the customized validations, the following cases are working fine:
- When the user doesn't have the account and requests the account, this use case works as expected.
- When the user requests an account, this is returning the correct values as well

this case is not working:
- When the user does have the account and it's just requesting the entitlement, The null value is returned for RequestFormContext object.



Cause

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In this Document
Symptoms
Cause
Solution
References


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