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Oracle Access Manager (OAM) Admin Console Fails to Load When The Configuration Tab Is Selected - The Link Will Not Render The Page "An unsolvable error has occurred. Please contact your administrator for more information. " (Doc ID 2750393.1)

Last updated on FEBRUARY 11, 2021

Applies to:

Oracle Access Manager - Version 12.2.1.4.200909 and later
Information in this document applies to any platform.

Symptoms

After upgrading OAM 12.2.1.3 to 12.2.1.4, in OAM Console Configuration tab, Access Manager link will not render page.

Steps to reproduce

1. Access OAM console -> Configuration -> Settings -> View -> Access Manager.

2. Instead of opening the expected page, the new page stays blank with just an error message: "An unresolvable error has occured. Please contact your administrator for more information."



Changes

 Upgraded OAM 12.2.1.3 to 12.2.1.4

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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