Oracle Access Manager (OAM) Forgot Password flow With One-Time Password (OTP) getting HTTP 500
(Doc ID 2751421.1)
Last updated on SEPTEMBER 25, 2023
Applies to:
Oracle Access Manager - Version 12.2.1.3.0 and laterInformation in this document applies to any platform.
Symptoms
Using OAM 12.2.1.3 and Forgot Password With One-Time Password is not working. While trying to generate OTP for password reset getting HTTP 500 Internal Server Error using bellow steps:
1. On login screen click on "Forgot Password"
2. Input username and click on "Generate PIN"
3. HTTP 500 error seen on /otpfp/initChangePswd OAM endpoint
Changes
Following doc was used to configure Forgot Password With One-Time Password :
Oracle Access Manager 12c (OAM 12.2.1.3): How to Configure the OAM Default Forgot Password With One-Time Password Page (Doc ID 2465058.1)
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
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