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Controller Errors Showing Only On One Clustered Managed Server (Doc ID 2754373.1)

Last updated on MARCH 01, 2021

Applies to:

Oracle WebCenter Sites - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to access pages, pages begin returning HTTP 500 errors when responding to normal page requests. Additionally, the following error can be seen in the sites.log:

ContentServer exception running CS recursively[[
COM.FutureTense.Common.ContentServerException: ContentServerException: (Exception processing controller {CONTROLLER_NAME}) Error code:GENERIC SERVER ERROR
at COM.FutureTense.Common.ContentServer.evalController(ContentServer.java:3879)
at COM.FutureTense.Common.ContentServer.processController(ContentServer.java:1479)
at COM.FutureTense.Common.ContentServer.evalPage(ContentServer.java:1310)
at COM.FutureTense.Common.ContentServer.execute(ContentServer.java:483)
at COM.FutureTense.Common.ContentServer.runManager(ContentServer.java:3786)
at COM.FutureTense.Common.CS.getPage(CS.java:1364)
at COM.FutureTense.Common.CS.ReadPage(CS.java:1310)
at com.openmarket.Satellite.CoResidentContentServerEh._handlePage(CoResidentContentServerEh.java:223)
at com.openmarket.Satellite.CoResidentContentServerEh.fetchCacheObject(CoResidentContentServerEh.java:150)
at com.openmarket.Satellite.AbstractContentServer$CacheObjectFetchFunction.doWork(AbstractContentServer.java:436)
  .............................................................................................
  at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:640)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:406)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:346)
Caused by: javax.script.ScriptException: java.lang.Exception: Exception processing controller {CONTROLLER_NAME}
at COM.FutureTense.Common.ControllerProcessorImpl.evaluate(ControllerProcessorImpl.java:185)
at COM.FutureTense.Common.ContentServer.evalController(ContentServer.java:3877)
... 71 more
Caused by: java.lang.Exception: Exception processing controller {CONTROLLER_NAME}
... 73 more
Caused by: java.lang.NullPointerException: null value in entry: userIconLinks=null
at com.google.common.collect.CollectPreconditions.checkEntryNotNull(CollectPreconditions.java:33)
at com.google.common.collect.RegularImmutableMap.(RegularImmutableMap.java:88)
at com.google.common.collect.ImmutableMap.copyOf(ImmutableMap.java:294)
at com.fatwire.assetapi.data.BaseController$Watch.(BaseController.java:493)
at com.fatwire.assetapi.data.BaseController$Watch.create(BaseController.java:489)
at com.fatwire.assetapi.data.BaseController$Watches.watch(BaseController.java:426)
at com.fatwire.assetapi.data.BaseController$Watches.watch(BaseController.java:476)
at com.fatwire.assetapi.data.BaseController.handleRequest(BaseController.java:401)
at COM.FutureTense.Common.ControllerProcessorImpl._evaluate(ControllerProcessorImpl.java:342)
at COM.FutureTense.Common.ControllerProcessorImpl.evaluate(ControllerProcessorImpl.java:152)
... 72 more



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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