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Opening Oracle Enterprise Data Quality (EDQ) Director Page After Upgrading to Oracle Enterprise Data Quality (EDQ) 12.2.1.4.0 on Tomcat 9.0.43 Received Following Error "Error 500: Internal Server Error" (Doc ID 2754786.1)

Last updated on DECEMBER 16, 2024

Applies to:

Oracle Enterprise Data Quality - Version 12.2.1.4.0 and later
Oracle Enterprise Data Quality on Marketplace - Version 12.2.1.4.3 and later
Information in this document applies to any platform.

Symptoms

After upgrading to Oracle Enterprise Data Quaility (EDQ) 12.2.1.4.0 and Tomcat 9.0.43 version, the Oracle Enterprise Data Quality (EDQ) Director page does not open and the following message presents:

Changes

Upgrade from Oracle Enterprise Data Quality (EDQ) 11.1.1.7.3.(1050) on Tomcat 7.0.96 to Oracle Enterprise Data Quality (EDQ) 12.2.1.4.0 on Tomcat 9.0.43

Cause

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