My Oracle Support Banner

Opening EDQ Director Page After Upgrading to EDQ 12.2.1.4.0 on Tomcat 9.0.43 Received Following: "Error 500: Internal Server Error" (Doc ID 2754786.1)

Last updated on JULY 12, 2023

Applies to:

Oracle Enterprise Data Quality - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

After upgrading to Oracle Enterprise Data Quaility (EDQ) 12.2.1.4.0 and Tomcat 9.0.43 version, the EDQ Director page does not open and the following message presents:

Changes

Upgrade from EDQ 11.1.1.7.3.(1050) on Tomcat 7.0.96 to EDQ 12.2.1.4.0 on Tomcat 9.0.43

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.