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Concur Connector Not Throwing Error When Provisioning An Already Existing User in Concur (Doc ID 2755020.1)

Last updated on AUGUST 30, 2023

Applies to:

Identity Manager Connector - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Goal

When provisioning a user in OIM to a Concur account created using the Concur connector, if that user already exist in the target Concur, OIM provisioning does not throw an error that account already exist. Instead it's updating exiting user details. 

Ex: In a XYZ company ABC employ is working as administrator using concur not OIM, after some years he left the organization. Now XYZ company started using OIM and new employ ABC has joined in the role of consultant, now admin is trying to create new ABC account through OIM, it directly updating the previous employ details in concur inserted of throwing an error saying account already exiting.

Solution

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