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User Losing Login Session And Has To Login Again (Doc ID 2764024.1)

Last updated on DECEMBER 01, 2023

Applies to:

Oracle WebCenter Sites - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

User Session timeout and need to login again.

After some time that is less than the cs.timeout setting (default 900 seconds/ 15 minutes), the user will randomly get logged out.

In the web Browser Network tab, a /cas/logout redirect is seen for a random request in Sites:
e.g.
  "response": {
  "status": 302,
  "statusText": "Moved Temporarily",
  "httpVersion": "HTTP/1.1",
  "headers": [
  {
  "name": "Date",
  "value": "Wed, 1 Jan 2021 12:00:00 GMT"
  },
  {
  "name": "Server",
  "value": "Apache"
  },
  {
  "name": "Location",
  "value": "https://{cas host}/cas/logout?service=https://{sites host}/sites/login"
  },

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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