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Receiving "400 Bad Request Error" When Attempting To Sign In (Doc ID 2766235.1)

Last updated on APRIL 25, 2021

Applies to:

Oracle Access Manager - Version 12.2.1.3.0 and later
Oracle Traffic Director - Version 11.1.1.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.3.0 version, Authentication Process

Load Balancer is used. OTD WebGate is used.

When perform SSO, right after submitting credentials, it will fail intermittently.

Header trace shows 400 Bad Request error and URL stops at https://oam/server/auth_cred_submit 

Issue only on Chrome. Ex. Google Chrome - Version 89.0.4389.90 (Official Build) (32-bit)

There is no issue when using FireFox or IE browsers.

Load Balancer has header size increased to a very large value already.

Cause

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In this Document
Symptoms
Cause
Solution
References


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