Unable To Alter Flows In BPM Workspace (Doc ID 2767684.1)

Last updated on MAY 12, 2023

Applies to:

Symptoms

The customer gets the following error messages:

Error while resuming the selected process instance(s)
Error while getting Grab / Migrate context for the selected process instance(s)

The log contains the following exception:

Exception[[
exception.70411.type: error
exception.70411.severity: 2
exception.70411.name: Error while grabbing process instance
exception.70411.description: Error while creating grab instance response
exception.70411.fix: Contact Oracle support if exception can not be fixed
oracle.bpm.bpmn.engine.model.runtime.instancehandling.InstanceHandlingException: java.lang.SecurityException: java.security.PrivilegedActionException: oracle.security.jps.internal.api.jaas.AssertionException: javax.security.auth.login.FailedLoginException: [Security:090304]Authentication Failed: User da.eric.ryan javax.security.auth.login.FailedLoginException: [Security:090302]Authentication Failed: User <username> denied
at oracle.bpm.bpmn.engine.ejb.impl.BPMNInstanceManagerBean.suspendInstance(BPMNInstanceManagerBean.java:378)
at sun.reflect.GeneratedMethodAccessor6102.invoke(Unknown Source)
...

Caused by: java.lang.SecurityException: java.security.PrivilegedActionException: oracle.security.jps.internal.api.jaas.AssertionException: javax.security.auth.login.FailedLoginException: [Security:090304]Authentication Failed: User da.eric.ryan javax.security.auth.login.FailedLoginException: [Security:090302]Authentication Failed: User <username> denied
at oracle.bpm.bpmn.engine.service.BPMNServiceEngine.runAs(BPMNServiceEngine.java:1652)
at oracle.bpm.bpmn.engine.service.BPMNServiceEngine._suspendInstance(BPMNServiceEngine.java:1807)
at oracle.bpm.bpmn.engine.service.BPMNServiceEngine.suspendInstance(BPMNServiceEngine.java:1026)
at oracle.bpm.bpmn.engine.service.BPMNServiceEngine.suspendInstanceIfRequired(BPMNServiceEngine.java:1060)
at oracle.bpm.bpmn.engine.model.runtime.util.InstanceStateManagementHelper.suspendInstanceIfRequired(InstanceStateManagementHelper.java:44)
at oracle.bpm.bpmn.engine.ejb.impl.BPMNInstanceManagerBean.suspendInstance(BPMNInstanceManagerBean.java:370)
... 172 more

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.