My Oracle Support Banner

When Viewing an Imaging Document Error "A Cache Exception Occurred. J2EE JOC-044 An Exception Is Occurring In The Method" Occurs (Doc ID 2768439.1)

Last updated on APRIL 18, 2024

Applies to:

Oracle WebCenter Content: Imaging - Version and later
Information in this document applies to any platform.


The following error is returned when attempting to view a document:

A cache exception occurred. J2EE JOC-044 An exception is occurring in the method. CacheAccess.get Error transforming document J2EE JOC-043 base exception: There was an error launching the external transformation process: /tmp/cachexxxxxxxxxxxx.tif Error : 198 - Unknown transformation error with code: 198
To download and view locally, use the Download menu item from the File menu of the Viewer.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.