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OID/ODSM 12c - Error Occurs when Browing DN in Directory Tree in Advanced Search: "An unresolvable error has occured. Please contact your administrator for more information." (Doc ID 2771863.1)

Last updated on MARCH 22, 2022

Applies to:

Oracle Internet Directory - Version and later
Information in this document applies to any platform.


Attempting to search entries in Advanced Search using Oracle Directory Services Manager (ODSM). The following error occurs when the pop-up Directory Information Tree (DIT) is used to select a Distinguished Name (DN) path;

Similar issue - <Document 2337268.1> OID 12c: ODSM Error "An unresolvable error has occurred. Please contact your administrator for more information."


The error occurs with the following steps;

1. Connect to OID on ODSM.
2. Open "Data Browser" tab.
3. Click "Advanced" button;

4. Click "Browse..." button in "Root Of The Search" field;

5. Select a DN, click "OK" button then the error occurs;


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