Test Users Are Not Able To Login Into WCS in cloned environment (Doc ID 2780782.1)

Last updated on APRIL 03, 2023

Applies to:

Symptoms

On : 11.1.1.8.0 version, WebCenter Sites

When attempting to login to a production cloned environment using the newly created users,
the following error occurs.

ERROR
-----------------------
[2021-05-11 21:06:51,170 PDT] [WARN ] [.kernel.Default (self-tuning)'] [fatwire.logging.cs.session] An attempt was made to set the session variable 'currentACL' to an invalid value.
[2021-05-11 21:06:51,170 PDT] [ERROR] [.kernel.Default (self-tuning)'] [fatwire.logging.cs.db] Failed to execute query SELECT DISTINCT a.id FROM SystemUsers a WHERE ( (a.username='[USER]')) for query [ID]
[2021-05-11 21:06:51,171 PDT] [INFO ] [.kernel.Default (self-tuning)'] [com.fatwire.logging.cs] [May 11, 2021 9:06:51 PM][Directory-F--15030][CSDir:doUserSearch(ICS, Attributes, boolean)][Query SQL failed, errno=-105.][COM.FutureTense.CS.FakeIRequest@4ace82c3][Unknown #null]
[2021-05-11 21:06:51,171 PDT] [ERROR] [.kernel.Default (self-tuning)'] [fatwire.logging.cs.auth] Exception thrown while getting user from user name .
com.openmarket.directory.DirectoryException: -105
at com.openmarket.directory.common.DirLogger.throwFatalException(DirLogger.java:53)
at com.openmarket.directory.cs.CSDir.verifyIList(CSDir.java:1428)
at com.openmarket.directory.cs.CSDir.doUserSearch(CSDir.java:430)
at com.openmarket.directory.cs.CSDir.andSearch(CSDir.java:235)
  .................................................
  .................................................
Caused by: java.lang.SecurityException: com.openmarket.basic.interfaces.AssetException: -105
at com.fatwire.security.SecurityUtil.userExist(SecurityUtil.java:33)
at com.fatwire.security.UserGroupManagerImpl.getUserGroups(UserGroupManagerImpl.java:135)
at com.fatwire.rest.service.impl.LocalUserService._getUser(LocalUserService.java:73)
at com.fatwire.rest.service.impl.LocalUserService.getUser(LocalUserService.java:57)
at com.fatwire.rest.resources.UserResource.getUser(UserResource.java:68)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  .................................................
  .................................................
Caused by: com.openmarket.basic.interfaces.AssetException: -105
at com.openmarket.xcelerate.user.UserManager.getUserFromName(UserManager.java:131)
at com.fatwire.security.SecurityUtil.userExist(SecurityUtil.java:28)
... 44 more

Changes

Cause

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