My Oracle Support Banner

Oracle Access Manager (OAM) Change Password Fails For Active Directory "OAMSSA-20122: Failed to compare ... Invalid Credentials" (Doc ID 2782001.1)

Last updated on MAY 16, 2024

Applies to:

Oracle Access Manager - Version 12.2.1.4.0 and later
Oracle Virtual Directory - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

On change password page, after providing valid old and new passwords, new password provide by user fails and is not updated in AD

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.