ESSO Logon Manager v22.214.171.124.1 Fails To Start On Windows 7 Computers
(Doc ID 2784478.1)
Last updated on JUNE 17, 2021
Applies to:Oracle Enterprise Single Sign-On Suite Plus - Version 126.96.36.199.1 and later
Microsoft Windows x64 (64-bit)
Microsoft Windows (32-bit)
ESSO Logon Manager Fails to startup on Windows 7 Computers
The ESSO-LM client is configured to synchronize with Microsoft Active Directory vial SSL on port 636.
ESSO Logon Manager is failing to load and the ESSO-LM icon is no longer displayed in the Windows System tray on the taskbar.
The ESSO-LM client does not get loaded when manually starting it from the executable file or immediately following the user's logon to the desktop.
Issue was first noted when the ESSO-LM client stopped injecting credentials into various pre-defined applications.
Corporate security policies were changed to disable the TLS 1.0 and TLS 1.1 security protocols on the Microsoft Active Directory Servers.
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