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The Value in a Metadata Field Is Not as Displayed in the Capture Client When Released (Doc ID 2785699.1)

Last updated on JUNE 24, 2021

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

When a batch has multiple documents, the value in the metadata field is not correct for all documents. This only happens if the user clicks on a document a second time.

The issue can be reproduced at will with the following steps:
1. Set the metadata field in the Capture Client for all documents. Select one of the documents a second time to double-check metadata values.
2. Notice that the specific metadata field still displays the selected value.
2. Release the batch.
3. Open the batch in WFR.
4. Notice that the metadata field value for the double-checked document has a different value from what was displayed in the Capture Client.

Changes

Different user behavior, new custom script implemented

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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