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Kodak I5650 Scanner Generates Error "ice.driver.ImageCaptureDriverException: ResultCode =1 ConditionCode=3" (Doc ID 2791145.1)

Last updated on AUGUST 25, 2021

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 to 11.1.1.8.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

When attempting to get the Kodak i5650 scanner working with the Capture Client on a Windows 7 machine, the below error occurs. This scanner has been used with other machines in the past and has had no issues working with the web Capture software.

 ice.driver.ImageCaptureDriverException: ResultCode =1 ConditionCode=3

Message:
  ice.driver.ImageCaptureDriverException: ResultCode =1 ConditionCode=3
Level:
  WARNING
Stack Trace:
ResultCode =1 ConditionCode=3
  oracle.ice.twain.TWAINDriver.reserveSource(TWAINDriver.java:337)
  ice.impl.AbstractICEImpl.reserveSource(AbstractICEImpl.java:156)
  ice.impl.AbstractICEImpl.reserveSource(AbstractICEImpl.java:139)
  ice.impl.AbstractICEImpl.reserveSource(AbstractICEImpl.java:130)
  oracle.oddc.client.batchbuilder.AbstractICEBatchBuilder$ICEImageCaptureThread.process(AbstractICEBatchBuilder.java:279)
  oracle.oddc.client.batchbuilder.AbstractBatchBuilder$ImageCaptureThread.run(AbstractBatchBuilder.java:876)
ResultCode =1 ConditionCode=3
  oracle.jotwain.TWAINWrapper.TWAINOperation(TWAINWrapper.java:95)
  oracle.jotwain.Controller.openDataSource(Controller.java:316)
  oracle.jotwain.Source.open(Source.java:53)
  oracle.ice.twain.TWAINDriver.reserveSource(TWAINDriver.java:333)
  ice.impl.AbstractICEImpl.reserveSource(AbstractICEImpl.java:156)
  ice.impl.AbstractICEImpl.reserveSource(AbstractICEImpl.java:139)
  ice.impl.AbstractICEImpl.reserveSource(AbstractICEImpl.java:130)
  oracle.oddc.client.batchbuilder.AbstractICEBatchBuilder$ICEImageCaptureThread.process(AbstractIC

Changes

New Windows 7 workstation

Cause

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