SSO Login Fails If User Has Been Deleted & Recreated (Doc ID 279250.1)

Last updated on JULY 01, 2016

Applies to:

Oracle Application Server Single Sign-On - Version 9.0.4 and later
Information in this document applies to any platform.
"Checked for relevance on 03-JUN-2016"

Portal


Symptoms

A user entry has been deleted and a new user entry created with the same user nickname (orclcommonnickname attribute in the cn=Common,cn=Products,cn=OracleContext,entry).
Login to Portal fails with:
"Unexpected error encountered in wwsec_app_priv.process_signon (User-Defined Exception) (WWC-41417)
An entry was not found in the Oracle Internet Directory (error status: -5: The specified user does not exist in the directory
Details Operation: dbms_ldap_utl.get_group_membership). (WWC-41745)"
Login to /pls/orasso fails with:
"User-Defined Exception (WWC-41417)"
Login to mod_osso protected applications fail with "unexpected error" or "authentication failed" depending upon the exact cause.

Cause

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