My Oracle Support Banner

Exalogic: ExaBR backup of Compute Node Fails with "ERROR: Timeout exceeded. Command: TERM=vt100 top -b -n 1" (Doc ID 2798230.1)

Last updated on JULY 22, 2022

Applies to:

Oracle Exalogic Elastic Cloud Software - Version to
Linux x86-64


After upgrading Exalogic from to, you might experience issues capturing an ExaBR backup of a compute node.

In this case, one of the compute nodes backup was failing with the below error:



Exalogic rack was recently upgraded from to using the Upgrade Kit.

This issue could also be noticed in a fresh install of


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.