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Human Task is duplicated in BPM Workspace after approving the task using Actionable email. ToDoTask is created instead of task approval. (Doc ID 2799201.1)

Last updated on AUGUST 14, 2021

Applies to:

Oracle Business Process Management Suite - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

After approving the actionable notification instead of getting the task approved, they get a new ToDo task created.
The same approval via workspace works just fine.

The users may perceive the ToDoTask as duplication of the original task.

Cause

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In this Document
Symptoms
Cause
Solution
References


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