Oracle Access Manager (OAM) Login/Logout Fails Intermittently HTTP-404 Error (Doc ID 2801840.1)

Last updated on DECEMBER 15, 2022

Applies to:

Oracle Access Manager - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

Login/Logout fails intermittently HTTP-404 Error

OAM Servers fronted by a load Balancer

Logout - URL https://<LBR_FQDN>/oam/server/obrareq.cgi and https://<LBR_FQDN>/oam/server/logout

Login - Multiple attempts during login, the 404 error would happen 1 to 3 times for the same user before finally succeeding

No issues or error seen in the OAM Server or Webgate logs.

Changes

Added/Configured Load Balancer in front of both the OAM Servers and the Policy Manager Servers

Cause

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In this Document

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