Oracle Access Manager (OAM) Integrated With EBS Authentication Via Windows Native Authentication Fails - "System error. Please re-try your action ..." (Doc ID 2804452.1)

Last updated on DECEMBER 15, 2022

Applies to:

Symptoms

Authentication Via Windows Native Authentication Fails - The browser Reports  "Error: Getting "System error. Please re-try your action. If you continue to get this error, please contact the Administrator."

• Oracle Access Manager (OAM )Integrated with EBS
  
• HTTP Headers Shows "Authorization: Negotiate YIIHGQY...", which indicates the OAM is not recieving a Kerberos token
  
• From the OAM Diagnostic logs <TRACE:16 ALL Loggers> ...
  

Note: "/accessgate/dossologin is specific to EBS"

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.