Error Converting Word And Excel Documents With Error: OIT OILink Error No valid fonts found
(Doc ID 2806976.1)
Last updated on MARCH 27, 2023
Applies to:
Oracle WebCenter Enterprise Capture - Version 12.2.1.4.0 and laterInformation in this document applies to any platform.
Symptoms
Using OIT to do document conversion and Microsoft Offices documents like Word and Excel fail with the error "OI EXRunExport failed - No valid fonts found [2819]".
From the logs
[ERROR] [] [oracle.odc.docconverterprocessor.DocumentConverterProcessor] [tid: [ACTIVE].ExecuteThread: '41' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid:] [APP: capture] [partition-name: DOMAIN] [tenant-name: GLOBAL] OILink ERROR[[
com.oracle.outsidein.OutsideInException: OI EXRunExport failed - No valid fonts found [2819]
com.oracle.outsidein.OutsideInException: OI EXRunExport failed - No valid fonts found [2819]
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |