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Oracle Access Manager (OAM): RSA Authentication Fails With "Invalid Credentials=Invalid Username Passcode combination. If you think you have provided right credentials, please contact helpdesk" (Doc ID 2808287.1)

Last updated on SEPTEMBER 24, 2021

Applies to:

Oracle Access Manager - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

Configured 2 factor authentication with LDAP authn and RSA in OAM 11.1.2.3.

While authenticating RSA token after successful LDAP authentication; Once user enterd the RSA Token it is failing. In the the browser the below error is reported ...

Invalid Credentials=Invalid Username Passcode combination. If you think you have provided right credentials, please contact helpdesk.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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