Oracle Access Manager (OAM): RSA Authentication Fails With "Invalid Credentials=Invalid Username Passcode combination. If you think you have provided right credentials, please contact helpdesk"
(Doc ID 2808287.1)
Last updated on JANUARY 09, 2023
Applies to:
Oracle Access Manager - Version 11.1.2.3.0 and laterInformation in this document applies to any platform.
Symptoms
Configured 2 factor authentication with LDAP authn and RSA in OAM 11.1.2.3.
While authenticating RSA token after successful LDAP authentication; Once user enterd the RSA Token it is failing. In the the browser the below error is reported ...
Invalid Credentials=Invalid Username Passcode combination. If you think you have provided right credentials, please contact helpdesk.
- OAM version: 11.1.2.3.200625
- RSA version: 8.3
- From the oam-rsa-securid.log
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |