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Capture Server Node Is Not Authenticating Or Redirecting To The WEC Console (Doc ID 2811193.1)

Last updated on OCTOBER 01, 2021

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

An environment has been upgraded  from 12.2.1.3 to 12.2.1.4. After the upgrade, users are not able to login to the WebCenter Enterprise Server (WEC) server.  The login URL appears to work as expected, but the redirect never completes back to the WEC workspace console (URL: https://<Domain>:16400/dc-console/faces/console.jspx).

The page that is displayed contains the following information after entering credentials:

WebCenter Enterprise Capture
System failure occurred. Contact your site administrator.
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Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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