My Oracle Support Banner

Users Release Batches In WFR WebVerifier And The Batches Go To State 750 (Doc ID 2812087.1)

Last updated on MARCH 24, 2023

Applies to:

Oracle WebCenter Forms Recognition - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

When users release batches in WFR WebVerifier, the batches go into State 750 instead of being exported. 

Error messages in the Export RTS H_ log file:

A single instance of:

[Error]  |30| 09:13:45.927 |  9916 | 5739716k/120085316k | 5725448k/188257024k | 108736k/137256k | 509 | 43/50 | Export failed: C:\Users\username\AppData\Local\Temp\CdrDbCache\example.tif
[Error]  |30| 09:13:45.927 |  9916 | 5739720k/120085312k | 5725448k/188257024k | 108736k/137256k | 509 | 43/50 | CSV file output: ORA-00936: missing expression

Followed by many instances of:

Error]  |30| 09:14:19.581 |  9916 | 5771404k/120053628k | 5762764k/188219708k | 105888k/134656k | 507 | 43/50 | Export failed: C:\Users\username\AppData\Local\Temp\CdrDbCache\example.tif
[Error]  |30| 09:14:19.596 |  9916 | 5771404k/120053628k | 5762764k/188219708k | 105888k/134656k | 507 | 43/50 | XML export: Stream number is already open.

 

Changes

New vendor Invoices being processed that aren't populated in the Vendor DB and being released without a Vendor Number and Site ID populated.

Custom code implemented in the Export workflow that checks the metadata against the Vendor DB.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.