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TaskQueryService - Identity Service Authentication Failure (Doc ID 2815490.1)

Last updated on MAY 15, 2023

Applies to:

Oracle SOA Suite - Version and later
Information in this document applies to any platform.


On : version, Workflow Service Engine

TaskQueryService - Identity Service Authentication failure

The application integrates with the Worklist functionality by using the WebServices like TaskQueryService. To invoke TaskQueryService, you first need to provide the authentication credentials, get the token and execute the TaskQuery Service. Most of the calls are successful but a few started failing recently. Please see the error below.


exception.type: ERROR
exception.severity: 2 Error in authenticating user.
exception.description: Error in authenticating and creating a workflow context for user<user name>.
exception.fix: Verify that the user credentials and identity service configurations are correct.

You also may see the Operations Error LDAP Error 1 : LDAP connection has been closed on the libOVD logs.


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