TaskQueryService - Identity Service Authentication Failure
(Doc ID 2815490.1)
Last updated on MAY 15, 2023
Applies to:
Oracle SOA Suite - Version 12.2.1.4.0 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.1.4.0 version, Workflow Service Engine
TaskQueryService - Identity Service Authentication failure
The application integrates with the Worklist functionality by using the WebServices like TaskQueryService. To invoke TaskQueryService, you first need to provide the authentication credentials, get the token and execute the TaskQuery Service. Most of the calls are successful but a few started failing recently. Please see the error below.
ERROR
-----------------------
ORA-30501:exception.code:30501
ORA-30501:exception.code:30501
exception.type: ERROR
exception.severity: 2
exception.name: Error in authenticating user.
exception.description: Error in authenticating and creating a workflow context for user jazn.com/<user name>.
exception.fix: Verify that the user credentials and identity service configurations are correct.
You also may see the Operations Error LDAP Error 1 : LDAP connection has been closed on the libOVD logs.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |